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Best Price Guarantee
Our bedroom prices regularly change and vary depending on the day of the week, time
of the year and how many rooms are currently available. BEST WESTERN The Old Tollgate
Hotel guarantees you the best available price for your stay when you book directly
with us using our own online booking system. Our guarantee means that should you find
a better rate anywhere else on the internet (Old Tollgate website excluded) within
24 hours of making your booking, we will match the rate and give you a free bedroom
upgrade (subject to availability). The rate must be for the same room type, same
date(s), same meal package and be subject to identical terms and conditions of booking.
Only our own website rates, which do not require a promotion code, qualify for our
Best Price Guarantee. There are some non-public rates such as agreed contracted rates,
negotiated partner rates, group rates and pre-paid rates that involve a voucher or
a promotion code which do not qualify for our Best Price Guarantee. If you have booked
more than one night, the rates will be checked for each night separately.
Any queries regarding the price you have booked for should be emailed to firstname.lastname@example.org
at your earliest convenience. Please provide your booking confirmation number along
with the full details of the cheaper rate you have found on the internet.